Right of withdrawal
You have the right to cancel your order up to 14 days after receipt without giving any reason, provided the seal has not been broken.
If the seal is broken, your order is final and cannot be returned.
When using your right of withdrawal, you have another 14 days after cancellation to return your product.
You will then be credited the full order amount including shipping costs. Only the costs for return from your home to the webshop are for your own account.
These costs are approximately 10 euro per package, heavily depending on your location. consult the website of your carrier for the exact rates.
The product should be returned, including all accessories and manuals supplied (if applicable). We excpect the product in the original condition and packaging.
To exercise this right, please contact us via [email protected] We will then refund the order amount due within 14 days after registration of your return, provided the product has already been returned in good order.
Exception for shelf-stable products
Products that you buy through this webshop with a limited shelf life cannot be returned. The right of withdrawal therefore does not apply. The sale is final after successful payment.